RETURN + REFUND POLICY
RETURN:
All sales are final. We do not accept returns.
Please read all product descriptions carefully and thoroughly before purchasing; should you have a question about an item, contact us at support@taskandher.com and we will gladly answer your questions about a product prior to purchasing.
REFUND:
We do not offer refunds or exchanges for products unless they are damaged or defective upon receipt.
Damaged or Defective Products: If you receive a product that is damaged or defective, please contact our customer support team within 5 days of receiving your order. To initiate the return process, you must provide clear photographs that clearly show the damage or defect. After reviewing the provided documentation, we will determine if a refund or replacement is appropriate.
Return Process: To request a return for a damaged or defective product, please follow these steps:
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Contact our customer support team at support@taskandher.com within 5 days of receiving your order to report the issue.
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Provide your order number and attach clear photographs that clearly show the damage or defect.
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Our customer support team will review your request and respond within 5-7 business days with further instructions.
Refund or Replacement: If your return request is approved due to a damaged or defective product, you may receive a replacement item, depending on product availability.
Non-Delivery or Lost Shipments: In cases of non-delivery or lost shipments, please contact our customer support team within 5 days of the expected delivery date. We will work to resolve the issue promptly and either arrange for a replacement shipment.